Shipping Policy
Shipping Locations and Carriers
- We ship nationwide across the contiguous United States. Currently, we do not offer shipping to Alaska, Hawaii, or international destinations.
- Our shipments are handled by reliable carriers such as UPS and FedEx, ensuring timely and safe delivery of your orders.
Processing and Shipping Times
- Orders are processed within 1-2 business days from the order date.
- Once shipped, orders typically arrive within 3-7 business days. Please be aware that high-demand periods may cause slight delays.
- For pre-ordered items, shipments will occur on the expected ship date provided on the product page.
- You will receive an email with tracking information once your order has been shipped.
Shipping Rates
- Enjoy free shipping on orders over $150 to the contiguous United States.
- For orders under $150, a flat shipping rate of $19.95 applies.
- We are unable to ship to PO Box or APO addresses at this time.
Expedited Shipping
- Currently, we do not offer expedited shipping options.
Order Delays
- Should there be significant delays in shipping, we will promptly contact you with updates via email.
Damaged or Defective Merchandise
- If your package arrives damaged or contains defective products, please reach out to us at info@partybaby.shop within three days of receipt. Include your order number and photographs of the damage or defect to expedite the resolution process.